Wilfred Dee is a Global Senior Agile Product Manager currently at Johnson & Johnson, specializing in Cloud CX Technology, AI/ML, and high-performing teams. With experience at Verizon Wireless in various leadership roles, including Senior System Analyst and Solutions Delivery Manager, Wilfred significantly enhanced call center technology and customer engagement through innovative digital solutions. Previously, Wilfred served as a Senior Manager at HelloFresh, optimizing customer experience technology for millions of users. Wilfred holds multiple certifications in project and product management and is pursuing degrees in Project Management and Technology & Innovation Management.
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