James Townsend

James Townsend is an experienced professional in customer success and growth, currently serving as Vice President of Customer Success and Growth at ConnectAndSell, Inc. since October 2010, where responsibilities include overseeing customer success initiatives and revenue operations. Townsend has been a member of HYPCCCYCL since February 2022 and the Revenue Collective since April 2020, connecting with top B2B revenue leaders. Previous roles include Senior Director of Customer Success at ConnectAndSell, Account Manager at Human Resource Systems Group, and management positions at Halogen Software and SITEL. Townsend earned a BA in Business Communications from Brock University, complemented by education at Upper Canada College.