Jolera Inc.
Peter Ramnath possesses extensive experience in IT service management and operations, currently serving as Associate Director at Jolera Inc. since July 2014, where responsibilities encompass Major Incident Management and Continual Service Improvement for top-tier clients. Throughout a multifaceted career, Peter has held key positions including Operations Manager and Manager of Service Delivery, leading teams to ensure high-quality service and adherence to organizational objectives. Earlier roles include General Manager at Trinidad Data and Tech Support Ltd. and Telecom Technician at Instatel Communications, demonstrating a solid foundation in telecom systems and customer service. Peter holds a BSc in Information Systems and Management from the University of London.
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Jolera Inc.
We offer MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. We provide award-winning solutions built on over 20 years of experience servicing businesses worldwide. Jolera offers premium customer relations to all of our MSP partners and clients in English, French, Spanish, and Portuguese. Our global team has exponentially grown in the past years to match partner needs, pace, and business strengths with a commitment to 24/7/365 operations. This is why our people are our greatest asset, and we take pride in supporting and valuing each individual, no matter the position or role. We encourage our team members to explore their talents and enhance their professional experience while committing to research, development, and pivotal partner relationships. Get to know more about who we are and what we do on our website below.