Peter K. has extensive experience in customer service and project management across various industries, with a current role as Head of Customer Service - Delivery & Support at InoNeo Pty. Ltd, focusing on customer relations and project teams for an emerging technology company in Sydney. Previously, Peter K. served as Head of Service Delivery and Projects at Frequentis, overseeing customer relations and project management in the Public Transport and Maritime sectors. Other significant roles include Senior IT Business Consultant at Trendan Pty Ltd, where a focus on Continual Service Improvement and ERP migration occurred, and Senior Team Lead at Cuscal Limited, implementing service improvement plans and enhancing operational performance. Peter K. has held various technical and managerial positions throughout a career that began with a Bachelor's degree in Architecture from UNSW and culminated in a Bachelor's degree in Engineering (Telecommunication) from the University of Technology Sydney.