Eduardo Brod has extensive experience in technical support, currently serving as an Analista de suporte técnico at Josapar since December 2012, where responsibilities include providing helpdesk support to users and managing network infrastructure and servers. Prior to this role, Eduardo worked at Master Informática as a technical support technician from March 2012 to November 2012, offering support for DELL products and facilitating third-party assistance for Banco Itaú. Eduardo's educational background encompasses a degree in Technology in Systems Analysis and Development from Universidade Católica de Pelotas (2019-2022), a Technical degree in Information Technology from Escola Técnica Estadual João XXIII (2011-2012), and ongoing postgraduate studies in Computer Engineering and IT Infrastructure Architecture and Management at Anhanguera Educacional.
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