Jonathan V.

Jonathan V. has a diverse work experience in the IT field. Jonathan started their career in 2009 as a Certified On-site Technician at Staples, where they worked until 2012. In 2012, they joined VMware as an Endpoint Services Engineer, providing technical solutions for deskside hardware and software issues. Jonathan also played a key role in testing and supporting the rollout of various company-wide applications. In 2018, Jonathan joined Jounce Therapeutics, Inc. as a Tier III Support Engineer and later advanced to the role of Senior IT Infrastructure Engineer. In this role, they provided critical technical solutions for infrastructure and laboratory operations, including support, repair, and managing ticket queues. Jonathan also implemented automation for backups, reduced backup and recovery times, and supported the deployment of new ticketing systems. Jonathan's work experience demonstrates their expertise in IT support, infrastructure, and project management.

Jonathan V. obtained their Associate's degree from Massbay Community College in 2008. In 2012, they obtained the certification of VMware Certified Professional 5 from VMware. Additionally, in 2013, they obtained the Red Hat Certified System Administrator certification from Red Hat, Inc.