Systems Coordinator | Darwin | Outback Spirit Tours

Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking. 

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures. 

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 9 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

The Role

We are seeking a Systems Coordinator to create and maintain current and new systems in our Darwin office. This is an exciting opportunity for a motivated and process-driven individual to join our Journey Beyond family, and assist in the overall operation of our Lodges. There will be a strong focus on improving our processes and making sure we are working as efficiently and compliant as possible.

• Requesting relevant certificates and licenses from employees, and maintaining an up-to-date record of all required documents
• Organising and maintaining both electronic and physical filing systems
• Assist with data entry, data processing, and data validation tasks as required
• Creation and maintenance of property specific standard operating procedures into a cohesive and structured system
• Handle incoming and outgoing communications, including answering phone calls, responding to emails, and redirecting inquiries to appropriate staff members
• Update our risk management software, Protecht, with any new safety procedures, ensuring changes are communicated clearly to Lodge Managers
• Creating a clear communication system with new employees relating to internal flights and accommodation
• Coordinating with the head pilot on revised scheduling and booking staff movements relating to internal / external aviation
• To review and implement archival system for all redundant operations materials