Phil Parker

Phil Parker is an Implementation Specialist at Journey Hospitality, with a robust background in project management and customer success. Previously, Phil worked as an Implementation Specialist at Cendyn, overseeing projects from sale to go-live within a structured timeline. Prior to that, Phil served as an Implementation and Customer Success Specialist at Hilti Great Britain, responsible for the implementation of a SaaS asset management system. Phil has also held roles in revenue management, including Revenue Manager at The Vineyard and various positions in guest services and hotel management at organizations such as House of Fisher and LEGOLAND Windsor Hotel. Phil's career is marked by a strong focus on communication, customer relations, and operational excellence.