Lesmy Palomino

Lesmy Palomino boasts extensive experience in the technology and customer service sectors, currently serving as a Windows System Administrator I and Install Support Specialist at Securus Technologies since November 2018, where responsibilities include managing and coordinating system installations. Previously, from July 2012 to November 2018, Lesmy worked as a NOC Engineer at JPay, focusing on network monitoring and performance maintenance. Earlier, Lesmy held various positions at T-Mobile from March 2008 to June 2012, including Senior Retention Representative, Senior Representative, and Customer Service Representative, which involved developing customer retention strategies, providing advanced customer support, and delivering comprehensive service across multiple communication channels. Education was obtained at Miami Dade College.