Giorgos Tserdanelis

Giorgos Tserdanelis, PhD, is a seasoned expert in user experience and conversational AI design, currently serving as a User Experience Design Lead at JPMorgan Chase & Co. Previously, Giorgos held mentorship roles at CareerFoundry and leadership positions as Head of Conversational AI Design at Skit.ai and Principal Conversation Experience Designer at Avaamo. Additionally, Giorgos contributed as a CX Innovation Senior Advisor and Omni-channel Product Manager at Cigna. Educationally, Giorgos earned a Doctor of Philosophy in Linguistics from The Ohio State University and a Bachelor of Arts in Anthropology from Wichita State University.