Jo Phizacklea is an experienced financial services professional with over 22 years of expertise in financial crime, fraud, technology, and compliance. Currently serving as the Chase UK MLRO at JPMorgan Chase & Co. since June 2023, Jo previously held the positions of Global MLRO (interim) and UK MLRO SMF17 at Klarna AB, where leadership focused on combating financial crime. Jo's extensive background includes roles as a Financial Crime Subject Matter Expert at Fidelity International, Global Portfolio Manager at Barclays Bank PLC, and Head of Audit Financial Crime and Fraud at Lloyds Banking Group. Academic credentials include a BSc Hons in Medical Biochemistry from the University of Bristol.