Lou G.

Lou G. is an experienced professional in customer and client services, currently serving as the Head of Customer Experience at Julaya since March 2023. Prior experience includes over a decade at Fiera Capital, where Lou held multiple roles, culminating in the position of Manager Client Experience, focusing on local institutional client onboarding and offboarding processes. Earlier positions at Fiera included Senior Analyst and Analyst in Client Services, emphasizing reporting, data validation, and client support. Lou began their career at BMO Nesbitt Burns as an Investment Representative and has held various roles in financial and youth organizations, showcasing strong budgeting and coordination skills. Educational qualifications include a Master's in Applied Finance from Université du Québec à Montréal and a Bachelor's in Business Administration with a concentration in Finance from HEC Montréal.