Raul Souza is an experienced platform engineer specializing in observability, currently employed at Julius Baer since October 2024. Prior experience includes roles as an APM Engineer at ALTERSIS Performance from December 2021 to September 2024 and IT Consultant at Enkel TI from October 2018 to October 2021. Earlier positions include a business analyst and technology intern at Smiles, a technology intern at everis, and an education intern at CA Technologies. Raul Souza holds an MBA in Business Management from USP/Esalq (2019-2021) and a Technologist degree in Systems Analysis and Development from the University of São Paulo (2013-2017). Additional educational experiences include software engineering research at the Illinois Institute of Technology and studies in Computer Science at Fontbonne University, along with technical training in web design.