Mohmmed Zabiulla

Mohmmed Zabiulla is a seasoned professional in customer experience management, currently serving as Senior Manager - Customer Delight at Jumbotail since June 2022. Prior to this role, Zabiulla held various positions at Flipkart, including Assistant Manager, Team Lead, and Senior Specialist, where significant contributions included managing over 200 active HC, leading teams in social media customer experience, and achieving notable improvements in resolution scores. Zabiulla's career began at Infosys as a Senior Consultant, focusing on order management for Cisco. A graduate with a Master of Business Administration in Marketing from Acharya and a Bachelor of Business Administration in Marketing from JAIN College, Zabiulla is also Lean Six Sigma certified, reflecting a strong commitment to process improvement and customer satisfaction.