Caroline Dreifuss, MS

Customer Experience at Juniper Behavioral Health

Caroline Dreifuss, MS has a diverse work experience in the field of speech and language pathology. Caroline started their career as a Speech-Language Pathologist Extern at Shirley Ryan AbilityLab in 2019, where they gained valuable experience. Caroline then worked as a Speech-Language Pathologist at Sprague School from August 2020 to July 2021.

Caroline joined The Abraham Joshua Heschel School in August 2021 as a Speech and Language Specialist, where they provided specialized support and assistance. Caroline also worked as a Speech-Language Pathologist at TherapyWorks from February 2021 to January 2023.

In 2022, Caroline joined Zocdoc as a Customer Success Associate and later transitioned to the role of Onboarding Success Manager, serving from June 2022 to May 2023.

Currently, Caroline is working as a Customer Experience Associate at Juniper Behavioral Health, starting in April 2023.

Overall, Caroline's work experience demonstrates their expertise in speech and language pathology and their ability to provide effective support to individuals with communication disorders.

Caroline Dreifuss, MS, holds a Master's degree in Speech-Language Pathology from Rush University. Caroline earned a Bachelor of Science degree in Speech and Hearing Sciences with a minor in Neuroscience from the University of Illinois Urbana-Champaign. Caroline has additional certifications, including "Building Customer Loyalty," "Customer Service Strategy," "Customer Success Management Fundamentals" from LinkedIn, and "Certified Customer Success Manager (CCSM) Level 1" from SuccessHACKER. Caroline has also completed the "SPEAK OUT! & LOUD Crowd - Graduate Student Training" program offered by the Parkinson Voice Project. Caroline is a licensed Speech Language Pathologist and holds the designation of Teacher of Students with Speech and Language Disabilities (TSSLD) from the New York State Education Department.

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Timeline

  • Customer Experience

    April, 2023 - present