Philip Jerrylume Castaneda

Exclusive Operations Senior Manager at Justlife

Philip Jerrylume Castaneda has a diverse work experience history. Philip Jerrylume started their career in 2011 as a Customer Service Representative at Sitel and later worked as a Customer Care Specialist at Concentrix in 2014. In 2015, they joined Convergys as a Technical Support Representative, where they handled incoming technical calls, analyzed and resolved technical issues for voice, internet, and data installations. Philip Jerrylume also worked as an Account Specialist at Convergys in 2016.

In 2008, Philip began freelance work as an IT Specialist on Upwork.

Philip's most recent role is with Justlife (previously Justmop), where they have held several positions since 2017. Philip Jerrylume started as an Operations Supervisor and later became an Exclusive Operations Team Lead in 2018. In September 2021, they took on the role of Interim Business Head for Exclusive Operations and eventually transitioned into the position of Exclusive Operations Senior Manager in January 2022.

From 2006 to 2010, Philip Jerrylume Castaneda attended the University of the East, where they pursued a Bachelor of Science degree in Computer Science.

Links

Previous companies

Concentrix logo

Timeline

  • Exclusive Operations Senior Manager

    January, 2022 - present

  • Interim Business Head (Exclusive Operations)

    September, 2021

  • Exclusive Operations Team Lead

    April, 2018

  • Operations Supervisor

    March, 2017