Andrew Gilbert

Andrew Gilbert has worked in the customer service and operations sector for over a decade. In 2008, they started their career as a Senior Sales Executive at Cbeyond - now a Birch Company. In 2009, they moved to Intuit as a Website Advisor. From 2011 to 2015, they worked at Endurance International Group in two different roles: Support Operations Manager and Net Promoter Score Analyst. Andrew then moved to Asurion as a Sr. Reporting & Analytics Analyst. In 2016, they returned to Endurance International Group as a Sr. Director of Customer Service Operations and Director Customer Service Operations. In 2019, they joined Amazon as a Senior Operations Manager. In 2021, they moved to Solomon Community Solar LLC as a Senior Leader Membership Services. Currently, they are the Director Of Support at Vanilla.

Andrew Gilbert completed their Bachelor of Science in Marketing and Organizational Business from the University of Colorado Colorado Springs in 2008. Andrew then went on to pursue a Master of Business Administration (M.B.A.) and a Master of Science (MS) in Information Systems from the University of Colorado Denver, which they completed in 2013.