Iris G. Santiago possesses extensive experience in healthcare and member support management, currently serving as Provider Support Manager and previously in roles such as Workforce Manager and Senior Member Experience Agent at K Health since March 2020. Prior experience includes working at Allen Health Care Services from May 2013 to May 2021, where Iris held various managerial positions, including Branch Manager and Coordination Manager, as well as supervisory roles. Additionally, experience includes a tenure at Ro as Senior Member Experience Coordinator and Member Experience Coordinator from December 2018 to December 2019. Iris completed education at SUNY Empire State College from 2020 to 2022 and holds a degree from Virginia Commonwealth University, obtained between 2005 and 2009.
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