Elena Wang

Elena Wang is an experienced operations manager with a strong background in the hospitality and commercial sectors. Currently serving as the Operation Excellence Manager at K11 Concepts Limited since May 2021, Elena oversees pre and post-opening projects in the Greater Bay Area, supports front-line operations, and ensures compliance with brand standards to enhance customer and member experiences. Prior to this role, Elena worked as a Communities Manager at WeWork, managing sales performance for multiple projects in Guangzhou and successfully increasing occupancy rates. Elena also held the position of Operations Manager at Schwarzman College, where responsibilities included overseeing the entire student life cycle and coordinating large-scale events. Earlier experience includes working as a Manager on Duty at The Ritz-Carlton, focusing on front office management and achieving sales goals. Elena holds a Bachelor's degree in Industrial and Commercial Administration from the University of International Business and Economics and a college degree in Hotel Management from Guangdong Industry Technical College.