Barbara Campbell is an accomplished professional with extensive experience in customer success and career development. Currently serving as the Director of CIC Escalations at Salesforce since 2012, Barbara has advanced through various roles, including Senior Manager and Team Lead within the Global Escalation Leadership team. Barbara has a proven track record in managing customer retention efforts and creating effective training programs. In addition to a significant career at Salesforce, Barbara is a Career Development Coach at Kadima Careers and has previously coached business students at California State University San Marcos. With a Bachelor of Commerce in Marketing from Saint Mary's University and multiple certifications, Barbara is dedicated to empowering others in their professional journeys.
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