Janet Garrett

Janet Garrett is an experienced Business Process Manager at Kaiser Foundation Health Plan since June 2010, where responsibilities include coordinating business requirements and maintaining ownership of the functional description of the business plan. Previously, Janet held the position of Managing Telecom Engineer at REDC, overseeing the implementation of an extensive Avaya telephony solution. Janet's background also includes roles at Kaiser Permanente IT, where extensive call processing applications were managed, and at Salient Networks, where expertise in Avaya systems was developed. Additionally, Janet served as Help Desk Manager and Telephony Manager at Tyco/Mallinckrodt/Nellcor Puritan Bennett, successfully managing communication systems and significantly reducing telecommunications expenses. Janet's education includes training from Avaya University and coursework at Fullerton College.