Carlos Santa Cruz is a seasoned professional in Agile and Lean methodologies, currently serving as a Senior Agile Coach at Banco de Crédito BCP. With extensive experience as an Accredited Kanban Trainer and Lean-Agile Consultant, Carlos has contributed to numerous organizational transformations across various financial institutions, promoting continuous improvement and process optimization. Carlos has held key roles at companies such as Banco Pichincha, Prima AFP, and NTT DATA Europe & Latam, where expertise in Scrum, project management, and business intelligence has been instrumental in delivering successful projects. Carlos’s educational background includes specialized training in Digital Transformation from MIT and degrees in Engineering and Project Management from various institutions.