Chidi Mahlatse L.

Chidi Mahlatse L. has extensive work experience in credit and collections roles. They are currently working as a Lead Credit & Collections Analyst at Kanga Finance (Pty) Ltd, where their responsibilities include applying credit and collections best practices, analyzing requirements, and supporting credit strategies.

Prior to this role, Chidi worked at Vodacom as an Ops Manager: Credit Vetting and Collections. Here, they were involved in assessing and optimizing end-to-end collections processes, designing and implementing collection strategies, and participating in the DebiCheck implementation.

Chidi also worked at Capfin, where they held various positions. They served as a Credit Collections Strategy Analyst from July 2017 to January 2021 and as a Jnr Contact Centre Manager, overseeing early stage collections, from January 2015 to July 2017. In addition, Chidi worked as a Team Leader Debt Collections from November 2012 to December 2014. Their responsibilities included managing teams, implementing collection strategies, and optimizing call center operations.

Furthermore, Chidi gained experience at MBD Credit Solutions Pty Ltd. They worked as a Quality Assurance & Performance Officer from May 2011 to July 2012, as a Call Centre Team Leader for Debt Collections from July 2008 to May 2011, and as a Collections Consultant from January 2008 to June 2008.

Overall, Chidi Mahlatse L. has a strong background in credit and collections, with experience in strategy, analysis, team management, and call center operations.

Chidi Mahlatse L. started their education history in 2015 at PMI South Africa, where they obtained a degree in Business Administration and Management, General at NQF Level 5 D. In 2016, they attended Stellenbosch University for a Management Development Programme. In 2017, they enrolled in the University of Cape Town for a Post Graduate Diploma in Business Analysis and Systems Analysis. In 2018, they obtained a Bachelor of Commerce Honours degree in Information Systems from the University of Cape Town. Finally, in 2020, Chidi Mahlatse L. attended the University of the Western Cape for a Postgraduate Diploma in Data-Analytics and Business Intelligence, specializing in Data Analytics and Business Intelligence.