Tessa Shiels

Tessa Shiels is an accomplished Change Manager with a diverse background in change management and communications across multiple organizations, including Kangan Institute and The Royal Victorian Eye and Ear Hospital, where Tessa focused on HR Transformation projects and SAP Success Factors implementation. Tessa's experience includes strategic planning and execution of organizational changes at NAB and Citizens Advice, emphasizing inclusive approaches to hybrid-working models. Tessa has also contributed to significant HR transformations at King's College London, delivering training and engagement initiatives, while managing change communications for new finance system implementations impacting large user bases. Additionally, Tessa has held various roles in academia, including business management and web development, complemented by advanced degrees in Education and English Literature from the University of Cambridge.