Craig Markley is an experienced technical consultant currently serving as Principal Technical Consultant at Kantata since March 2021, where responsibilities include advising on Mavenlink integrations to meet business needs and designing implementations. Previous roles include Technical Support Manager at Mobile Heartbeat and Manager of Technical Support at Kofax, overseeing a 24x7 support team across multiple continents. Earlier positions at Kofax included Lead Technical Support Engineer and Senior Support Analyst, while Craig began a career in software quality assurance and technical support at Brooks Automation and Brooks Software. Craig also worked as a consultant for APG Solutions and Technologies, and has a degree in Business Administration with a focus on Management of Information Systems from the University of Calgary.