FS

Fiona S.

Snr Customer Success Manager at Kantata

Fiona S. has extensive work experience in customer success, account management, and client relations roles. Fiona is currently working as a Senior Customer Success Manager at Kantata since July 2022. Prior to that, they worked at Sabre Travel Network as a Senior Account Manager from June 2019 to July 2022. Before that, Fiona worked at Bloomberg Tax as the Director of Client Relations from March 2017 to June 2019. Fiona also has experience in the travel industry, having worked at TravelBytes as an Account Manager EMEA from January 2012 to February 2017, and as an EMEA Client Relationship Manager from January 2010 to November 2012. Additionally, they worked at Statesman Travel Group as a Sales Executive in 2009. Fiona has also held roles at Second Life as a Customer Concierge, and at Concur Technologies as a Senior Account Manager. Fiona has experience in project management and government outreach as well, having worked at Hammersmith & Fulham Council as an Interim Head of Better Government in 2008, and at Worldspan Services as a Project Manager from March 2001 to May 2003. Fiona is skilled in managing customer relationships, ensuring customer satisfaction, and maximizing client use of products.

Fiona S. began their education at St. Anne's Convent in Ealing from 1974 to 1981. During this time, they obtained Olevels in 5 subjects and 1 GCSE in the field of language. Following their time at St. Anne's Convent, Fiona S. attended the University of West London from 1982 to 1984. There, they pursued a degree in Business Administration with a focus on Secretarial Linguistics and successfully completed all the required modules in their field of study.

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Timeline

  • Snr Customer Success Manager

    July, 2022 - present

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