Jeyhun Aghayev

Jeyhun Aghayev is an experienced professional in the contact center and sales operations sectors, currently serving as the Head of Contact Center Division at Kapital Bank since August 2021. Prior to this role, Jeyhun spent over four years at Azerconnect LLC, progressing from Contact Center Operations Manager to Head of Multi-skilled Contact Center & Social Network Management. Earlier experience includes positions as Contact Center Operations Manager and Call Center Representative at Bakcell, where Jeyhun developed significant operational strategies and improved service quality. Jeyhun's career began as a Retail Sales Specialist at Integral. Jeyhun holds a Bachelor's degree in Business Administration and Management from Western University, earned in 2010.