Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Customizable as per business needs, the CX solution is trained on the basis of historical data i.e. it helps businesses provide feasible automated responses to their queries.

Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel, and others.

Information Technology

Marketing

Software

Kapture CX

Sheshgiri Kamath

Priyanka Kumari

Mayank Vyas

Kabeer Prakash Bisht

Deepesh Raj

Patrick S.

Surbhi Sinha

Chandran Kanagaraj

Rahul Menon

Shella Seth

Sanchit Sood

Jagadeesan Kumar

Vikas Garg

The Technical Operations Team at Kapture CX is responsible for ensuring the reliability and efficiency of the customer support automation platform. This team collaborates closely with engineering to facilitate seamless integrations with various business systems, manages cloud telephony solutions, and optimizes the infrastructure to support high-performance operations. Additionally, they provide technical oversight and support to ensure the platform adapts to client needs effectively and remains scalable.

Technical Operations Team

Sales and Marketing Team

Software Development Team

Project Management Team

Technical Operations Team

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Team members

Other teams at Kapture CX

Sales and Marketing Team

Software Development Team

Project Management Team