Austin Pennington

Austin Pennington has held a variety of roles in the past decade. In 2021, they began working as a Customer Support for Karat Financial, where they interpret, explains, and enforces department policies and procedures, operates and troubleshoots computer system and application problems, and provides a full range of customer service related to billing/repayments. From 2017 to 2021, they were an Operations Manager at CVS Health, where they were responsible for overall store management, supervision, and policy implementation, maintained up-to-date sales and inventory management, and ensured proper employee staffing, training, and development. From 2015 to 2017, they were an Account Manager at Empyr, where they managed 200 restaurants maintaining a 2% churn rate and maintained rapport with each account to ensure a successful business relationship, increase sales, and provide impeccable customer service. From 2010 to 2015, they were a Bar Manager at Bali Hai Restaurant, where they oversaw the daily operations, including hiring and training bar staff, followed company policies, spoke with diners to address concerns or solve problems, and created work schedules for bar staff.

Austin Pennington attended Arizona State University from 2004 to 2009, where they earned a Bachelor of Business Administration (BBA) in Business Administration and Management, General.