Geraldine Chapman

Head of Customer Experience at KareInn

Geraldine Chapman is the current Head of Customer Experience at KareInn. Geraldine has over three years of experience in the care industry, specifically in transitioning homes from paper to digital care solutions, as well as opening and running new services within care homes. Geraldine is also experienced in identifying and organising training for all staff, conducting staff supervisions and appraisals, and creating staff rotas. In their previous role as Administrative and Home Support Manager at Rushcliffe Care Limited, they were responsible for communication with families of residents.

Some of their coworkers include Rachelle Mills - Director, Innovation & Partnerships, Emma Sheppard - Head of Customer Operations, and Dan Charlton - CTO. Their manager is Kate Colborne-Baber, Managing Director.

Timeline

  • Head of Customer Experience

    Current role