Mads N. is an IT technician with a diverse background in technical support roles spanning from 2016 to 2022. Mads N. has held positions at companies such as Scancloud AB, QD Sverige AB, and Randstad Sweden, focusing on onsite support, troubleshooting, and managing ticketing systems like ServiceNow. Proficient in technologies including Active Directory, Microsoft 365, and Windows operating systems, Mads N. has experience in both first and second line support, installation of hardware, and customer service interactions. Mads N. is currently pursuing a degree as a Data Center Technician at Teknikhögskolan, building on prior educational experiences in IT support and general studies.
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