Joshua Cancel

Joshua Cancel is an accomplished professional in knowledge management and technical writing, currently serving as Manager of Knowledge Management at Kaseya since December 2022. In this role, Joshua leads the development and maintenance of knowledge bases, processes, and SOPs while implementing automation strategies utilizing machine learning libraries like PyTorch and TensorFlow. Prior experience includes positions as Helpdesk Engineer L2 and Support Engineer L1 at AdventHealth, and various technical roles at Osceola County School District and eTech POS. Joshua holds a Bachelor's degree in Computer Science from the University of Central Florida and an additional degree in Computer Systems and Information Technology from Osceola Technical College.