Andrea Hayes

Andrea Hayes is a seasoned professional with extensive experience in knowledge management and communications, currently serving as Manager of Knowledge Management at Mackenzie Investments since February 2001. In this role, Andrea leads the implementation of content strategy and governance processes, fostering a Centre of Excellence in Knowledge and Content Management. Previous positions include Executive Assistant and Communications Specialist, where Andrea demonstrated strong business communication skills, project management capabilities focused on process automation, and expertise in web-based communications. Andrea also held the position of Executive Assistant to the CEO and Logistics Executive at Nestle Middle East, contributing to the Business Excellence program through performance measurement and reporting. Andrea's educational background includes multiple credentials from the University of Toronto and diplomas in Business and Economics and Personnel Management.