Nir Galpaz is an accomplished executive with extensive experience in customer support and technical services, currently serving as SVP of Global Support at Kaseya since January 2025. Prior roles include Group Vice President of Technical Services and Support at 8x8, where a focus was placed on enhancing customer experience with advanced VoIP solutions, and Vice President of Technical Service and Support at BlueJeans by Verizon, driving impactful business communications. Nir held several key positions at Mitel and ShoreTel, focusing on customer experience transformation and global service organization management. Earlier in the career, Nir served as Senior Director of Customer Service for premium accounts at Juniper Networks, leading global teams to deliver high-quality service. With a Bachelor's degree in Business Administration and Management, Nir has demonstrated a consistent ability to manage and elevate customer service operations across the technology sector.
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