Weston Twomey

Weston Twomey has over 12 years of work experience in customer service and operations. From 2008 to 2010, they worked at Dell as a Collections Representative, where they grew into one of the top revenue producers for Dell Inc. In 2010, they moved to CGI and held the roles of Commercial Collections Supervisor, Consumer Collections Supervisor, and Collections Team Lead. From 2012 to 2017, they were the Head of Strategy & Governance, Director of Collections, and Sr. Manager of Credit at Conn's HomePlus. In 2017, they joined Protect America as Director of Customer Care and was responsible for overall customer experience operations. In 2019, they joined Katapult as Vice President of Operations and Director of Operations. During their time at Protect America, they improved the Better Business Bureau rating from D to A and earned the company's first accreditation. In 2019, their work was recognized by Newsweek as the Best Customer Service for home security providers.

Weston Twomey obtained a Bachelor of Arts in Communications from St.Edward's University between 2003 and 2007.