Fauzi Bostami

Customer Retention Executive at KATSANA Holdings Sdn Bhd

Fauzi Bostami has worked in a variety of roles since 2016. From 2016 to 2017, they worked as a Customer Service Executive at Maybank, a Retail Assistant at Golden Scoop Sdn Bhd (Baskin-Robbins Malaysia & Singapore), and a Local Facilitator at SOLS 24/7 Malaysia. In 2017, they worked as a Customer Service Representative at Lee Chong Wei Badminton Academy. In 2021, they worked as a Retail Assistant at FamilyMart Malaysia and a Human Resources Intern at Royal Ipoh Club. Fauzi is currently working as a Customer Retention Executive at KATSANA Integrated Vehicle Operations & Fleet Management Platform. In this role, they are responsible for maintaining after sales service and ensuring deliverable support in handling KATSANA's product and ensuring customer satisfaction as well as retaining the relation with client. Fauzi also provides product training sessions to clients and ensures full understanding of products features by KATSANA.

Fauzi Bostami completed a Bachelor of Business Administration - BBA in Human Resources Management/Personnel Administration, General from Universiti Pendidikan Sultan Idris between 2017 and 2021. Prior to this, they obtained a Diploma in E-Commerce/Electronic Commerce from Politeknik Sultan Haji Ahmad Shah between 2013 and 2016.

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  • Customer Retention Executive

    February, 2022 - present

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