Meet Liberty, the first true, all-in-one cloud-based platform built for your answering service. Streamline your operations with a simplified experience for your agents, supervisors, and clients. Access real-time reporting and analytics, giving you comprehensive insights into your business's performance, so you can make informed decisions on the fly. With Liberty’s multi-tenant environment, agents can seamlessly support thousands of businesses within a single application.

100% Cloud-Based: Accessible anywhere, anytime.
Omnichannel: Multi-channel communications seamlessly.
Cloud-Communications Provider: Local, Toll-Free, SMS, VoIP, and more.
Real-time Reporting and Analytics: Keep track of performance metrics.
Workforce and Performance Management: Optimize staff productivity and scheduling.
Supervisor Dashboard: Centralized control and oversight.
Fully Secure and Redundant: Ensures data safety and continuous operation.
Dynamic Agent Scripting: Adapt conversations in real-time.
Integration with 5000+ Applications: Connects with your existing tools.
Payment IVR: Agentless payment processing.
HIPAA and PCI DSS Compliant: Secure and compliant.

Built by an answering service, for your answering service.

Learn more at www.kauneonga.com.

Call Center

Enterprise Software

Outsourcing

Kauneonga

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