Garrett "James" Ronan is an accomplished IT professional with extensive experience in managing help desk operations for various organizations. Currently serving as IT Help Desk Manager at Kaye/Bassman International and Sanford Rose Associates International, Inc., Garrett has overseen IT support for over 500 end users across multiple environments. Previous roles include Information Technology Help Desk Administrator at The Lash Lounge, where Garrett implemented ticketing systems and improved processes, and various IT support roles with responsibilities ranging from troubleshooting to network management at companies such as Virtuwave, LLC, and Radius Global Solutions LLC. Garrett holds a Bachelor of Science in Software Engineering from Western Governors University, expected to be completed in February 2024.
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