Dennis Moon

Dennis Moon has been working in the tech industry since 2013. Dennis began their career as a Data Analyst at SRC Solutions Inc. Dennis then moved to EMS LINQ, Inc. in 2018, where they worked as a QA Analyst. In 2020, they joined Shift4 Payments as a Special Projects/Conversions Specialist. Currently, they are a Lead Quality Assurance Analyst at KDG.

Dennis Moon obtained a Bachelor of Science in Physics from Frostburg State University between 1993 and 1997. Subsequently, they obtained various certifications from LinkedIn and ASTQB - ISTQB in the U.S. - Official Page between August and October 2020, including Certified Tester Foundation Level (CTFL), C# Essential Training: 2 Flow Control, Arrays, and Exception Handling, C# Essential Training: 1 Syntax and Object Oriented Programming, Corporate Financial Statement Analysis, Managerial Economics, Programming Foundations: Software Testing/QA, Running a Profitable Business: Understanding Financial Ratios, Statistics Foundations: 1, Statistics Foundations: 2, Become a Customer Service Specialist, Become a Data Analyst, Building Rapport with Customers, Creating Positive Conversations with Challenging Customers, Customer Service Foundations, Customer Service: Call Control Strategies, Customer Service: Handling Abusive Customers, Customer Service: Problem Solving and Troubleshooting, Customer Service: Serving Customers Through Chat and Text, De-Escalating Intense Situations, and Excel Statistics Essential Training: 1.