Gary Garcia

Gary Garcia is an accomplished Information Technology Operations Manager currently at KDInfotech / GRAIL BIO, overseeing IT services and managing the IT Service Desk across two locations. With extensive experience, Gary has also served as a consultant for Let's Get Ice LLC, as well as an official member of the Forbes Technology Council. Previous roles include Senior Manager of Global Service Desk at 8x8, where strategic planning and team development were key focus areas, and Senior Director of Customer Success at META Company, spearheading operational excellence and customer success initiatives. Additionally, Gary held a senior director position at Blackhawk Network, enhancing technology service operations, and directed technical support at NetApp. Educational credentials include studies at Chabot College.