Tariq Ahammed

Customer Support Team Lead at Keka HR

Tariq Ahammed is a Senior Customer Success Manager at Keka HR since January 2023, specializing in churn analysis, customer retention, and escalation management, while collaborating with pre-sales, marketing, product, and technical support teams. Prior to this role, Tariq served as a Process Specialist at Carrier from January 2021 to December 2022 and as a Process Developer at Genpact between April 2015 and December 2020, focusing on bad debt collections. Tariq holds a Master of Business Administration in Business/Commerce and a Bachelor of Commerce in Accounting and Finance, both obtained from Andhra University, Visakhapatnam.

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