Flávia Cunha is an experienced professional in the field of human resources and contact center management, currently serving as a Team Leader for Contact Center & Shared Services at Gi Group since July 2017. Prior roles include Senior Recruiter and Recruiter, showcasing a strong progression in recruitment expertise. Flávia's prior experience includes a position as a Human Resources Consultant at AC Consulting Lda and as a Contact Center Assistant at Contact - Criamos Ligações. Flávia holds a Postgraduate Degree in Social and Organizational Psychology and a Bachelor's degree in Psychology, both from Iscte - Instituto Universitário de Lisboa.
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