Malcolm Woodyard

Malcolm Woodyard is a seasoned business analyst currently serving as Business Analyst III at Kemper since May 2019, building on prior experience as a Business Analyst. Previous roles include Associate Policy Specialist at ProAssurance, where Malcolm collaborated with underwriters on Excess & Surplus lines policies, and Agent Assistant at American Family Insurance, focusing on billing inquiries and claim resolution. Earlier positions at Infinity Insurance encompassed various customer service roles, including a Customer Service Coaching/Training Specialist, where Malcolm enhanced team productivity through training initiatives. Malcolm's career began at Regions Financial Corporation as a Teller II and includes experience as an Assistant Manager at The Bombay Company and an Express Claims Representative at Allstate. Educational credentials include a Bachelor of Applied Science in Criminal Justice and an Associate of Science in Business Administration from Troy University.