Caitlin Smith

Caitlin Smith is an experienced professional in customer care and retail management, currently serving as a Customer Care Specialist at Kendra Scott since September 2024 and previously holding the position of Retail Sales Manager at the same company from August 2018 to April 2024, where responsibilities included serving as Operations Champion for the Florida district and WOW Customer Service Champion for the Gulf Coast district. Prior experience includes a Marketing Coordinator role at Bella Rose Boutique, managing social media and Shopify operations, and a Backstock Manager position at Plato's Closet Hattiesburg. Additionally, Caitlin gained valuable experience as a Style Intern at DIME Magazine and as a Keyholder at Charlotte Russe. Caitlin holds a Bachelor of Science in Business Administration with a focus in Fashion Merchandising from Southern Miss College of Business and Economic Development, graduating in 2016.