Wendy Graves

Wendy Graves has a diverse work experience spanning several companies. Wendy currently holds the position of Manager, Customer Onboarding at Kenect, a role they started in 2023. Prior to this, they worked at LendingClub as the Director of Member Engagement from November 2021 to January 2023. In this role, they managed and led a team of leaders and associates, focusing on creating a customer-centric culture and driving exceptional customer service experiences.

Before joining LendingClub, Wendy worked at American Express for several years. Wendy held various roles, including Project Manager - Value Generation from January 2020 to October 2021. In this position, they were tasked with driving team performance and improving employee development through coaching and feedback systems. Wendy also took on the role of Interim Operations Manager twice during their tenure at American Express, leading a team of team leaders and focusing on driving exceptional customer experiences through personalized coaching and development processes. Additionally, they served as a Team Lead, managing a team of front-line colleagues and pioneering virtual workforce models.

Wendy's earlier work experience includes being a Store Manager at Bath & Body Works from 2004 to 2013.

Wendy Graves completed their Master of Business Administration (MBA) degree in Business Administration and Management, General from Western Governors University between the years 2016 and 2018. Prior to this, they obtained a Bachelor's degree in Business Marketing from the University of Phoenix-Utah Campus. The exact timeframe for their Bachelor's degree is not specified.