Pooja Bhaidasna

Manager, Customer Experience at Kensington Tours

Pooja Bhaidasna has an extensive background in customer service and hospitality, currently serving as the Manager of Customer Experience at Kensington Tours since September 2018, after progressing from the role of Senior Customer Care & Operations Specialist. Prior experience includes positions at The Westin Harbour Castle in Toronto as a Guest Service Representative, and Candlewood Suites® Hotels as a Guest Services Supervisor. Pooja has also held various roles at Ardene, Holiday Inn Express & Suites Edmonton International Airport, Travelodge Toronto East Hotel, including both Front Desk Agent and Front Desk Intern. Educational qualifications include a Hospitality Management diploma from Centennial College and a Bachelor's degree in Business/Commerce from Veer Narmad South Gujarat University.

Location

Toronto, Canada

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Kensington Tours

Kensington Tours offers custom and private guided tours to over 100 countries worldwide. The flexibility of Kensington’s offerings results in tailor-made journeys that are carefully handcrafted to deliver personalized adventures like no other company. Kensington Tours was named one of “The Best Adventure Travel Companies on Earth,” by the editors of National Geographic Adventure Magazine, “World’s Best Awards 2011”, "World's Best Awards 2015"​ by Travel and Leisure Magazine, and the "2015 Travvy Award"​ for Best Reservations Team.


Headquarters

Toronto, Canada

Employees

51-200

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