RE

Ryan Evans

Customer Operations Team Manager (secondment) at KeolisAmey Metrolink

Ryan Evans has extensive experience in customer operations and sales management. Currently, at KeolisAmey Metrolink, Ryan serves as a Customer Operations Team Manager on secondment and previously as a Customer Network Manager, focusing on exceptional customer service and efficient complaint resolution. Prior to this, Ryan worked at Loans at Home in various roles, including a Collections Agent and Business Manager, where responsibilities included collecting repayments and managing a team. Ryan also held the position of Field Sales Executive at Leemic, exceeding sales targets and enhancing key accounts, and worked as a Development Manager at Provident Financial Group, overseeing collections agents and ensuring compliance with performance metrics.

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