Monica Figueroa

Monica Figueroa is a seasoned customer service professional with extensive experience in the eyewear and international business sectors. Currently serving as Customer Service Manager for LATAM Emerging Markets at Kering Eyewear since March 2017, Monica has held several roles within the company, including Customer Service Supervisor, Customer Service Channel Coordinator, and Customer Service Specialist. Prior experience includes a position as Senior Customer Service Representative at Farma International, managing over 120 global customers, primarily in Latin America, as well as roles as Customer Service Supervisor at General MRO Aerospace and Customer Service Representative at Farma International. Monica holds a Bachelor of Science degree in Business Administration and Management from UNITEC Universidad Tecnologica Centroamericana, Honduras, earned from 2004 to 2008.