Gcina Alfredo Tivane

Gcina Alfredo Tivane currently holds the position of Junior Support Analyst at Kerridge Commercial Systems, where responsibilities include providing customer support for the KCS application software and efficiently managing problem resolution, call logging, and customer communication. Prior experience encompasses roles as a Trade Support Intern, focusing on similar support functions, and as a Retail Operations Intern at Mr. Price Foundation, gaining insights into retail management principles. Gcina's career also includes experience as a Sales Assistant and Store Trainee Manager at Cape Union Mart Group and Truworths, respectively, building strong client relationships and team management skills. Gcina obtained a National Diploma in Retail Business Management and previously studied African insights at the University of Johannesburg.