Amy Tafoya

Amy Tafoya is an experienced Customer Care Representative at Kerry since May 2021, with a demonstrated history in customer service roles at Grainger from September 2017 to May 2021. At Grainger, Amy excelled in addressing customer service inquiries and collaborated across departments, becoming a subject matter expert in various product-related issues. Responsibilities included leading training sessions as a New Hire Academy Coach, managing team schedules, and improving quality assurance scores as a project leader. Prior experience at Data Dimensions involved training team members and managing data entry tasks. Amy holds an Associate's degree in Business, Management, Marketing, and Related Support Services from Blackhawk and a High School Diploma from MCA.